Laundry World

Laundry World SMS Terms and Conditions

Last updated: August 25, 2026

The program

Laundry World operates a text messaging program for Laundry World (the "Program"). We send account and order notifications, pickup and delivery updates, loyalty and rewards messages, and occasional promotions from Laundry World.

How you join, and consent

You join the Program on a dedicated text message sign-up form. That form exists only to collect text message consent. It is not part of checkout, account creation, or any purchase, and completing it is never required in order to buy anything or to receive any service.

Marketing consent is collected on its own separate, unchecked checkbox that applies only to promotional messages, and it is never bundled with any other consent. Where we also offer account and service messages, those are collected on a second, independent checkbox that you may accept or decline on its own. No box is pre-checked, and no box is required.

Consent is not a condition of any purchase. You must be at least 18 years old and be the account holder or an authorized user of the mobile number you enroll.

Replies may be generated by an automated AI assistant. You can ask to speak with a person at any time, and we will connect you with our team.

What we send if you give account and service consent

  • Account, order, and pickup or delivery notifications
  • Appointment and service reminders
  • Loyalty, rewards, and account balance updates

What we send with your marketing consent

  • Promotions, offers, and news about our locations

Message frequency

Message frequency varies.

Cost

Message and data rates may apply. Your mobile carrier may charge you for each message you send or receive, depending on your plan. Contact your carrier for details.

How to opt out

Reply STOP to any message from us at any time to stop receiving texts. We will send one final confirmation message and then stop. You can rejoin at any time by signing up again or by replying START.

How to get help

Reply HELP to any message from us for help and contact information. You can also reach us at hannah@laundryworld.com or (504) 788-9274.

Carriers and delivery

The Program is supported on most major United States mobile carriers. Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and your device, and we cannot guarantee that every message arrives.

Privacy

Your information is handled as described in our privacy policy at https://portal.freshleadsmarketing.com/legal/sms/laundry-world.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with or sold to any third parties.

Changes to these terms

We may update these terms. The current version is always posted at https://portal.freshleadsmarketing.com/legal/sms/laundry-world/terms.

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